Responsible Gaming
Gambling Should Be Entertainment, Not Income
At mkvoucher.com, we believe that gambling should only be viewed as a form of entertainment, similar to going to the cinema or enjoying a night out. It should never be considered as a way to earn money or solve financial problems. Always gamble with money you can afford to lose, and never chase losses or bet more than you planned.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction to use our services. We take age verification seriously and reserve the right to request proof of age at any time. Gambling is not suitable for minors, and we are committed to preventing underage gambling.
Warning Signs of Problem Gambling
Please review the following checklist. If you recognise any of these behaviours in yourself or someone you know, it may be time to seek help:
- Spending more time and money on gambling than intended
- Feeling the need to gamble with increasing amounts of money to achieve the same excitement
- Repeatedly trying to cut back or stop gambling without success
- Feeling restless or irritable when attempting to reduce gambling
- Gambling to escape problems or relieve stress
- Chasing losses by gambling more to recover money lost
- Hiding gambling behaviour from friends and family
- Lying about the extent of your gambling
- Jeopardising relationships, work, education, or career opportunities because of gambling
- Relying on others to provide money to cover gambling losses
- Borrowing money or going into debt due to gambling
- Unable to control gambling impulses
Self-Help Tools & Controls
Most responsible gambling operators offer a range of tools to help you manage your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a specific timeframe
- Session Time Limits: Set automatic reminders or session timeouts to prevent extended gambling sessions
- Reality Checks: Enable pop-up notifications during play to remind you how long you've been gambling and how much you've spent
- Self-Exclusion: Temporarily or permanently close your account if you feel your gambling is out of control
- Account Cooling-Off: Take a break from gambling for a specified period
We encourage you to use these tools proactively to maintain control over your gambling activity.
Support Organizations & Resources
If you are struggling with gambling or think you may have a problem, please reach out to one of the following organisations for free, confidential support:
United Kingdom
- GamCare – Free counselling and support for problem gambling
www.gamcare.org.uk
Phone: 0808 8020 133 (Free, confidential, 24 hours) - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Allows you to self-exclude from all GamStop-registered operators - National Problem Gambling Clinic – NHS-funded treatment service
Phone: 0203 469 0450
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
If You Need Help, Reach Out Today
Problem gambling can affect anyone, and seeking help is a sign of strength, not weakness. If you or someone you know is struggling with gambling, please do not hesitate to contact one of the support organisations listed above. Help is available, and recovery is possible.
Your wellbeing is important to us. Gamble responsibly and within your means.